How we collect, use, and protect your personal information.
Effective Date: January 1, 2024 | Last Revised: March 1, 2026
Schindler Group, Seestrasse 55, 6052 Hergiswil, Switzerland, is the data controller for personal data collected through this website. For EU/EEA users, Schindler acts as data controller under GDPR.
We collect information you voluntarily provide via inquiry forms, including your name, email address, phone number, company name, and project details. We also collect standard web server logs (IP address, browser type, pages visited) for security and analytics purposes.
We use your contact information to:
We do not sell, rent, or share your personal data with third parties for their marketing purposes.
For users in the EU/EEA, we process your data on the basis of: (a) your consent, given at the time of form submission; (b) legitimate interests in responding to business inquiries; or (c) contractual necessity where a service agreement exists.
Inquiry data is retained for 3 years from the date of last contact, unless a service contract is established, in which case it is retained for the duration of the contract plus 7 years for legal and warranty purposes.
You have the right to access, correct, or request deletion of your personal data. EU/EEA users additionally have the right to data portability and the right to object to processing. To exercise these rights, contact [email protected].
This website uses essential cookies for navigation and session management, and optional analytics cookies to understand how visitors use the site. You may disable analytics cookies in your browser settings without affecting core functionality.
We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, or disclosure. Form submissions are transmitted over TLS-encrypted connections.
We may update this Privacy Policy to reflect changes in our practices or legal requirements. The effective date at the top of this page indicates when the policy was last revised.
For privacy-related questions or to exercise your rights: [email protected]